Frequently Asked Questions
Browse our wedding collections, and choose a collection that speaks to you. From there, you can add the pieces you'd like for your invitation suites to your cart.
And don't forget about your finishing touches — we offer many embellishments, including fine art envelope liners, wax seals, ribbon, and several styles of guest address printing.
Once you've checked out, we'll follow up with you within 2 business days to collect your personal details and color preferences.
For more information about production times and the design proofing process, please read our terms & conditions.
Pricing varies widely based on the number of invitation suites needed, chosen print method, and how many enclosures and embellishments you'd like to add.
Fortunately, all of our prices are right here on the website, so you can tinker with your selections until your suite meets your budget.
Shipping costs are not included in your total when you check out. You will receive a separate invoice for the shipping cost of your order at a later date, after it has been printed and weighed. Shipping will cost between $30 and $80 in the continental USA, and between $80 to $150 for international shipping. The actual cost of shipping is determined by the weight and destination of your order.
Yes, we are happy to offer shipping to clients all over the world. You order will be weighed after production is complete and invoiced for shipping accordingly. We use DHL or FedEx to ship our international orders.
Absolutely. During the process of collecting your personal details and design preferences, you can let us know if you aren't sure what you want for wording.
You'll get some suggested wording to start with in your first design proofs, and you can refine it to your liking during the proofing process.
It can take anywhere between 5 and 10 weeks from the time you place your order until the stationery arrives at your doorstep. We strongly recommend ordering your invitations at least 8 weeks before you plan on sending them.
The design and proofing process will take 1-2 weeks, depending on how many revisions are requested and how fast you are with your response times.
Print and production will take between 3 and 6 weeks depending on the print method chosen and the items selected. Wax seals, ribbon, and assembly services may add up to 5 additional business days to your production time.
As soon as your order is ready, we'll carefully pack it and ship it to you via FedEx or UPS. Shipping generally takes between 3 and 7 business days.
It is recommended that save the date are mailed 8-10 months in advance of the event. If you order your save the dates 12 months before your wedding, that will get them in your hands in time to mail them out 10 months ahead of your event. We recommend ordering your save the dates as soon as you know the date of your wedding and what city it will take place in.
Invitations should be mailed 2-3 months before the wedding. Therefore, we recommend that you order your invitations 4-6 months before your event.
Order between July and September. Mail between October and November.
Order between August and October. Mail between November and December.
Order between September and November. Mail between December and January.
Order between October and December. Mail between January and February.
Order between November and January. Mail between February and March.
Order between December and February. Mail between March and April.
Order between January and March. Mail between April and May.
Order between February and April. Mail between May and June.
Order between March and May. Mail between June and July.
Order between April and June. Mail between July and August.
Order between May and July. Mail between August and September.
Order between June and August. Mail between September and October.
It's recommended that you order your on-the-day items no later than 6-8 weeks in advance. If you are ordering letterpress or foil stamped items, order at least 8 weeks ahead of time.
Do not wait until you have a final head count to order wedding programs. It is far better to order too many programs than to order too late.
Digital printing has a significantly faster turnaround time than letterpress and foil, so if you're on a tight timeline, digital printing is the option we recommend.
Yes! We have created these designs so that they can accommodate language that includes the names of either or both sets of parents. They can also be designed for self-hosted wording.
You have a good amount of flexibility with what you'd like to say on your invitations here — be as formal or as modern as you'd like.
You do not have to order these items at the same time. In fact, most people choose to order them separately. The main benefit to ordering separately is that save the dates need to be mailed months ahead of your invitations. At that point in your timeline, you really only need to know your wedding date and the city in which your event will take place.
For your invitations, you will want to have finalized your actual wedding venue, wedding time, accommodations, and other important details. It's highly likely you'll still be working on getting those particulars ironed out when your save the dates need to go out.
The best way to decide how many invitations you need is to follow the following steps:
Count the number of households — not the number of individual guests.
Count the number of wedding vendors that will need to be there on the day — your caterer, your photographer, etc. Add this to the number of households from Step 1. It is considered good etiquette and serves a practical purpose to send invitations to your vendors.
Now add 25 additional invitations to that number. Ordering at least 25 extra suites is a very strongly recommended— you will need them for last minutes invites and keepsakes.
This is your final count for the number of invitations you should order. .
Unfortunately, we can't always accommodate rush orders. We can occasionally make a rush date work if you are only ordering digitally printed items. If you do need your items on faster timeline than usual, please contact us first to find out if we can accommodate you. If we are able to execute a rush order for you, a 30% upcharge will apply.
All physical orders are shipped via FedEx Standard Ground or UPS Ground, which typically take between 3-7 business days depending on your location. Faster shipping options are available for increased charge.
If there is a printing error due to a mistake on our part, the item will be reprinted and shipped at no cost to you. If there is an error in the proof provided to you and you have approved the incorrect proof, you will be responsible for the cost of reprinting.
Because our products are customized to your specifications, orders are not eligible for return, exchange, or cancellation.